Shipping policy

Order Processing Time/Shipping

Once your order is received we will process this within 1 – 2 working days.

In certain instances where an item is out of stock then we will advise you when the item will be back in stock. 

Our shipping transit time frame depends on your location and is provided by our main carrier DHL and is currently:

For USA: 3-4 business days

For Canada: 1-2 business days

Destinations outside the USA & Canada: 1 - 5 business days

Our timing estimations are estimates and not contractual terms. If your order is urgent and required by a certain deadline then please advise us before placing the order so that we can supply you with a best estimate on delivery.

Duties & Taxes

As we ship globally we will not know whether local duties and taxes will apply to your shipment and these would be the responsibility of the receiver to be aware of/pay.

Shipping Costs

Shipping costs are displayed at the check-out.

For example US shipping 1 roll is $60, 2 rolls is $90 etc

Local Options/Collections

We are unable to offer a local collection option for goods purchased. This is because many of our goods are sourced from our suppliers outside of our own location and consequently for faster delivery we will ship directly to the customer.

Return/Cancellation

Please see our separate Return and Cancellation policy.

Fulfilment details

Our warehouse and fulfilment details can be accessed here.